LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We handle your account details, payment history and personal information with the same care we put into our lobby. This policy shows exactly how we collect, use and...

Data SecurityPayment PrivacyAccount ProtectionTransparencyYour Rights
henjitu Your Data. Your Control. Our Commitment.

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here.

Have concerns about how we use your data or want to exercise your privacy rights? Reach out through any of these channels...

Email Support Send privacy requests to our dedicated inbox. We'll...
Live Chat Chat with our team directly from your account...
Account Settings Manage your privacy preferences, communication opt-outs and data...
TRUST MARKERS

Why Your Privacy Matters to Us

We've built henjitu around trust. Every policy decision reflects our commitment to keeping your account safe, your payments secure and your personal information private.

Encryption Standard

All data in transit and at rest uses industry-standard encryption. Your payment details and account credentials are never stored in plain text.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited for security compliance. We only work with providers that meet our data protection standards.

No Third-Party Sales

We do not monetize your data. Your information stays within henjitu and our essential service partners — period.

Regular Security Audits

Our systems undergo third-party security reviews to identify and fix vulnerabilities before they become risks to your account.

Transparent Logging

We keep audit logs of who accesses your data and when. You can request a copy of your access history anytime.

Incident Response Plan

If a breach occurs, we notify affected users within 24 hours and provide guidance on protecting your account and payment methods.

Privacy Across henjitu

Our privacy approach is consistent whether you're on the home page, in the live casino, browsing slots or checking sportsbook markets. Same protections. Same transparency. Same commitment to...

Live Casino Tables
Your session data and betting history are encrypted and stored securely. Table providers see only anonymized gameplay metrics.
Slot Lobbies
Spin history and winnings are logged to your account only. Game providers do not receive your personal details or payment information.
Sportsbook Markets
Bet slips and market activity are tied to your account ID, not your name. Your betting preferences remain private to you.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are tokenized. Your wallet credentials are never stored on our servers.
Account Dashboard
All your personal settings, deposit history and privacy preferences are visible only to you and our support team when needed.
Mobile & Desktop
Whether you access henjitu on your phone or laptop, the same encryption and privacy controls protect your session and data.
Promotional Communications
You control what emails and notifications you receive. Opt out anytime from your account settings without losing access to the lobby.
AT A GLANCE

What Defines Our Privacy Stance

Privacy isn't a checkbox for us — it's woven into how we build the platform. From account creation to your last session, we apply the same data-protection principles...

Zero-Knowledge Architecture We design systems so that even our staff cannot see...
Data Minimization We collect only what's necessary to run your account, process...
Consent-First Approach Before we use your data for anything beyond account operations...
Retention Limits We keep your data only as long as needed. Once...
Portable Data Export Request a complete export of your account data, betting history...
Right to Deletion You can request permanent deletion of your account and associated...

Privacy Policy Questions

We collect your name, email, phone number, date of birth and payment details to verify your identity, set up your account and process deposits via DANA, OVO, GoPay or QRIS. We also log your IP address and device information for security purposes.

Payment details are tokenized and encrypted before storage. DANA, OVO, GoPay and QRIS credentials are never stored on our servers. All transactions use SSL encryption and are processed through PCI-compliant payment gateways.

Game and sportsbook providers receive only anonymized gameplay data and aggregated betting metrics. They do not see your name, email, phone number or payment details. Your personal information stays within henjitu.

Yes. Request account deletion from your settings or contact support. We'll remove your personal data within 30 days. Betting history may be retained for compliance purposes but will be anonymized and separated from your identity.

Personal data is deleted within 90 days of account closure. Transaction records required by Indonesian financial regulations are retained for seven years but are not linked to your personal identity.

Only if you opt in. You control all communication preferences from your account settings. Unsubscribe anytime without losing access to the lobby or your account balance.

We notify all affected users within 24 hours with details of what was compromised and steps to protect your account. We also file required reports with local authorities and provide free credit monitoring where applicable.